IELTS Invigilator

• Contribute to exams delivery in Iraq.
• Ensure full adherence and implementation of exams quality compliance and audit standards in line with British Council and awarding bodies standards and regulations.
• Work with a diverse wide group of venue staff members.
• Building a high-performing team in line with our new values, our safeguarding obligations and our commitments to Equality, Diversity and Inclusion.

You will be accountable for maintaining the integrity and reputation of the British Council and the Awarding Bodies by ensuring that tests are delivered to prescribed standards for customer service, security and administration. You will also be accountable for promoting a positive image of the British Council by providing a high standard of customer care on the test day.

Exam Delivery

• To conduct IELTS test in accordance with the British Council and awarding body standards and regulations
• Following up test (pre, during, post) procedures and standards.
• To have a key role in upholding the integrity and security of the test all of the time.
• To assist Test Day Supervisor to ensure the smooth delivery and validity of the test 
• To assist Test Day Supervisor to manage IELTS test day personnel and examiners on test day to make sure their performance is in line with global standards 
• Assisting with setting-up examination venues by laying out stationery, equipment, and test papers in accordance with strict procedures
• Assisting candidates prior to the start of examinations by directing them to their seats and advising them about possessions permitted in examination venues
• Invigilating during examinations, dealing with queries raised by candidates, and dealing with examination irregularities in accordance with strict procedures
• Ensure that candidates behave appropriately during their time in the examination hall
• Report promptly to Test Day Supervisor where necessary and needed.

Customer support

• Maintain British Council Examinations Services standards of customer care on the test day.
• Ensure special arrangements are provided as required.

Managing self & others

• Working with other venue staff to make things happen successfully.
• Actively monitor candidates during tests to make sure that there is no violation of test conditions.
• Abide by British Council behaviors and core values.

Training and development:

• Attend all briefing and training sessions as requested by the British Council Examinations Services.
• Complete all mandatory training modules including but not limited: Data Protection, Child Protection, Health & Safety, Equal Opportunities and Diversity, Anti-Fraud, Identity Checks as required.

Other important features or requirements of the job:

• You are required to be very vigilant when observing candidates; to watch and hear what is going on in the exams room.
• Although there may not be a prescribed uniform for your role, while carrying out your duties, you must always be dressed in line with the cultural expectations of the country you are working in and your position in accordance with your role as representing the British Council.  However, it is recommended that you wear soft comfortable shoes.  Noisy shoes and distracting jewelry are not permitted.
• This job may involve working with children under 18
• Invigilators are required to confirm their availability in advance of main exam periods
• Invigilators must confirm the confidentiality and security requirements surrounding the invigilation process are known, understood, and will always be followed

Internal including but not limited

   Test Day Personnel

 Exams team

 External including but not limited:

 Candidates

Test centers and other partners

Other external stakeholders where applicable

Threshold requirements:

Assessment stage

Passport requirements/ Right to work in country

Must be able to legally work in the country of appointment.

Shortlisting

Direct contact or managing staff working with children?

Yes. Appropriate police check is required

Notes

You will be paid on an hourly paid basis ($10 per hour)

You may be required to work weekends (Saturdays and /or Friday), public holidays, extended hours in the early morning or late evening, as this is when many examinations take place. You must have the flexibility to work beyond the prior agreed work schedule

Language requirements (DELETE IF NOT APPROPRIATE)

Minimum / essential

Desirable

Assessment Stage

• Good command of written and spoken English.
• Good command of written and spoken Arabic

Kurdish

Shortlisting

Qualifications

Minimum / essential

Desirable

Assessment Stage

• Diploma or equivalent

Any educational degree

Shortlisting

Role Specific Knowledge & Experience

Minimum / essential

Desirable

Assessment Stage

• Minimum 1 year of work experience

Awareness of safeguarding and promoting the welfare of children.

Shortlisting

Role Specific Skills (if any)

Assessment Stage

• Accountable and vigilant
•    Be confident and a reassuring presence to candidates in exam rooms
•   Work well as part of a team
•  Experience of responding to children/young adults and parents' needs (as customers) in a professional manner and to a high level of quality.

Shortlisting AND Interview

British Council Core Skills

Assessment Stage

Using technology level 1:

Operates as a basic user of information systems, digital and office technology. Able to use British Council systems and software, and the internet, to do the job and manage documents or processes.

 Communications level 1:

Communicates clearly and effectively. Listens to others and expresses self clearly, with grammatical accuracy and awareness of a diverse audience in speaking and writing.

 Planning and organizing level 1:

Able to plan own work over short timescales for routine or familiar tasks and processes. Has a good attention to detail. Is punctual and reliable.

Shortlisting AND Interview

British Council Behaviours

Assessment Stage

• Being accountable (Essential):

Giving constructive feedback to others in a way they can understand and accept.

• Working together (Essential):

      Works well with others, is approachable and flexible.

Interview